Warranty Policy

Warranty Policy
24/09/2024 09:54 AM

      The warranty policy for each device follows the warranty period listed on our official website or fanpage, depending on the specific product and user category. Warranty periods range from 6 to 24 months, and some devices—such as Gallagher energizers—have warranty coverage of up to 36 months, including repair or replacement due to manufacturer defects. Warranty does not apply to natural wear and tear or user-caused damage.

      The basic warranty procedure typically includes: verifying the warranty label/receipt, receiving the defective product, assessing warranty eligibility or applicable service fees if needed, and notifying the customer of the final result. Warranty processing time usually ranges from 7 to 30 days, depending on the product.

      To get the exact warranty policy for a specific item or case at Tân Bảo Sài Gòn, please contact our customer service department or the hotline listed on our official website.


      Contact Guide

      If you need the warranty policy for a specific product or product category, please provide the product name for faster assistance.

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